FAQs
1、Are KUHU products safe for my baby?
Yes, all KUHU products are made from 100% food-grade silicone, which is BPA-free, PVC-free, lead-free, and phthalate-free. Our products are designed to be safe for babies and toddlers, ensuring peace of mind during mealtime.
2、 Where are KUHU products made?
Our products are made in China.
3、How do I clean KUHU silicone products?
KUHU silicone products are easy to clean! You can wash them by hand with warm soapy water or place them in the dishwasher. For thorough sterilization, we recommend boiling them in hot water for 5 minutes before the first use.
4、How long do KUHU products last?
With proper care, our silicone plates, bowls, spoons, forks, and cups can last a long time. We recommend replacing feeding products like bottles and utensils every 6 months, depending on usage and signs of wear.
5、Are the silicone plates and bowls microwave-safe?
Yes, our silicone plates and bowls are microwave-safe. They can also be used in the oven and are resistant to high temperatures, making them versatile for various meal preparations.
6、What age group are KUHU products suitable for?
KUHU products are designed for babies and toddlers, making them suitable for ages 0-4 years. Our range of products supports every stage of feeding, from bottle feeding to transitioning to solids.
7、Do you offer replacement parts for your products?
Currently, we do not offer individual replacement parts for our products. However, if you experience any issues with your KUHU product, please reach out to our customer service team for assistance.
8、How do I choose the right size cup for my child?
KUHU offers cups in various sizes. We recommend starting with a 4oz cup for younger babies and transitioning to an 8oz cup as they grow and develop better drinking skills.
9、Are KUHU teethers safe for my baby to chew on?
Yes, our silicone teethers are designed specifically for teething babies. They are made from soft, safe silicone and are easy for little hands to grip, providing comfort during the teething process.
10、Why choose silicone over plastic for baby products?
Silicone is a safer alternative to plastic because it doesn't contain harmful chemicals like BPA, PVC, or phthalates. It's also more durable, flexible, and resistant to heat, making it ideal for feeding.
11、What is the temperature range of your silicone products?
Our silicone products are safe for use between -40°C to 230°C (-40°F to 446°F).
12、Do silicone products absorb odors or colors?
High-quality food-grade silicone generally does not easily absorb odors or colors. However, prolonged contact with deeply colored foods (such as ketchup, curry, etc.) may cause slight staining. It is recommended to clean promptly after each use and avoid soaking for extended periods.
13、Can they be sterilized in a steam sterilizer?
Yes. KUHU silicone products are heat-resistant and suitable for steam sterilizers, boiling water sterilization, and high-temperature dishwasher cleaning.
14、Will silicone products break if dropped on the floor?
Silicone is soft and durable, so it generally will not break or crack when dropped. However, please avoid scratching it with sharp objects.
15、Is it normal for the product to have a slight odor?
A brand-new silicone product may have a slight odor when first unboxed, which is normal. It is recommended to boil it in water for 5 minutes before first use and let it air dry in a well-ventilated area. The odor will usually disappear.
16、Can they be used to freeze baby food?
Yes. KUHU silicone products are low-temperature resistant and can be used to freeze baby food. After removing from the freezer, it is recommended to let them reach room temperature or warm them with lukewarm water before use.
17、Can silicone products be placed in the oven?
Yes, but please make sure the temperature does not exceed 230°C (446°F), and avoid direct contact with oven heating elements or open flames.
18、How do I know when silicone products need to be replaced?
Replacement is recommended if any of the following occurs: obvious discoloration, sticky surface, cracking, damage, persistent odor that cannot be removed, or frequent long-term use by your baby for more than 6 months.
19、What safety certifications do KUHU silicone products have?
KUHU products generally comply with relevant infant and toddler product safety standards, such as FDA food-contact material requirements. For specific certification information, please contact our customer service team or refer to the product packaging.
20、What should I do if there is a quality issue with the product?
If a quality issue occurs under normal use, please keep your proof of purchase and contact the KUHU customer service team. We will provide return, exchange, or after-sales support based on the specific situation.
Yes, all KUHU products are made from 100% food-grade silicone, which is BPA-free, PVC-free, lead-free, and phthalate-free. Our products are designed to be safe for babies and toddlers, ensuring peace of mind during mealtime.
2、 Where are KUHU products made?
Our products are made in China.
3、How do I clean KUHU silicone products?
KUHU silicone products are easy to clean! You can wash them by hand with warm soapy water or place them in the dishwasher. For thorough sterilization, we recommend boiling them in hot water for 5 minutes before the first use.
4、How long do KUHU products last?
With proper care, our silicone plates, bowls, spoons, forks, and cups can last a long time. We recommend replacing feeding products like bottles and utensils every 6 months, depending on usage and signs of wear.
5、Are the silicone plates and bowls microwave-safe?
Yes, our silicone plates and bowls are microwave-safe. They can also be used in the oven and are resistant to high temperatures, making them versatile for various meal preparations.
6、What age group are KUHU products suitable for?
KUHU products are designed for babies and toddlers, making them suitable for ages 0-4 years. Our range of products supports every stage of feeding, from bottle feeding to transitioning to solids.
7、Do you offer replacement parts for your products?
Currently, we do not offer individual replacement parts for our products. However, if you experience any issues with your KUHU product, please reach out to our customer service team for assistance.
8、How do I choose the right size cup for my child?
KUHU offers cups in various sizes. We recommend starting with a 4oz cup for younger babies and transitioning to an 8oz cup as they grow and develop better drinking skills.
9、Are KUHU teethers safe for my baby to chew on?
Yes, our silicone teethers are designed specifically for teething babies. They are made from soft, safe silicone and are easy for little hands to grip, providing comfort during the teething process.
10、Why choose silicone over plastic for baby products?
Silicone is a safer alternative to plastic because it doesn't contain harmful chemicals like BPA, PVC, or phthalates. It's also more durable, flexible, and resistant to heat, making it ideal for feeding.
11、What is the temperature range of your silicone products?
Our silicone products are safe for use between -40°C to 230°C (-40°F to 446°F).
12、Do silicone products absorb odors or colors?
High-quality food-grade silicone generally does not easily absorb odors or colors. However, prolonged contact with deeply colored foods (such as ketchup, curry, etc.) may cause slight staining. It is recommended to clean promptly after each use and avoid soaking for extended periods.
13、Can they be sterilized in a steam sterilizer?
Yes. KUHU silicone products are heat-resistant and suitable for steam sterilizers, boiling water sterilization, and high-temperature dishwasher cleaning.
14、Will silicone products break if dropped on the floor?
Silicone is soft and durable, so it generally will not break or crack when dropped. However, please avoid scratching it with sharp objects.
15、Is it normal for the product to have a slight odor?
A brand-new silicone product may have a slight odor when first unboxed, which is normal. It is recommended to boil it in water for 5 minutes before first use and let it air dry in a well-ventilated area. The odor will usually disappear.
16、Can they be used to freeze baby food?
Yes. KUHU silicone products are low-temperature resistant and can be used to freeze baby food. After removing from the freezer, it is recommended to let them reach room temperature or warm them with lukewarm water before use.
17、Can silicone products be placed in the oven?
Yes, but please make sure the temperature does not exceed 230°C (446°F), and avoid direct contact with oven heating elements or open flames.
18、How do I know when silicone products need to be replaced?
Replacement is recommended if any of the following occurs: obvious discoloration, sticky surface, cracking, damage, persistent odor that cannot be removed, or frequent long-term use by your baby for more than 6 months.
19、What safety certifications do KUHU silicone products have?
KUHU products generally comply with relevant infant and toddler product safety standards, such as FDA food-contact material requirements. For specific certification information, please contact our customer service team or refer to the product packaging.
20、What should I do if there is a quality issue with the product?
If a quality issue occurs under normal use, please keep your proof of purchase and contact the KUHU customer service team. We will provide return, exchange, or after-sales support based on the specific situation.
